EU2.SOF Networking Anomaly

Sofia · EU2.SOF

On October 25, 2016 at approximately 01:30 UTC, EU2.SOF came under attack by a large Distributed Denial of Service (DDoS) attack. Unfortunately our DDoS detection software unable properly mitigate attack. As result, some customers may experience packet loss or timeouts.

Published

25 Oct 2016 at 01:30 UTC

Last modified

25 Oct 2016 at 01:30 UTC

Event history

Updates and status changes in chronological order. UTC and your local time are shown together.

1. Published

   On October 25, 2016 at approximately 01:30 UTC, EU2.SOF came under attack by a large Distributed Denial of Service (DDoS) attack. Unfortunately our DDoS detection software unable properly mitigate attack. As result, some customers may experience packet loss or timeouts.

   25 Oct 2016 at 01:30 UTC

2. Update · Fixed

   ITLDC engineers were able to successfully mitigate the attack at approximately 02:10 UTC. All services and performance back to normal. Our apologies for any inconvenience caused. We identified reason why this DDoS attack was not blocked automatically and will fix it ASAP.

   Exact time unavailable in the original archive