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Scheduled Maintenance
Infrastructure Maintenance - EU6.GVA

We will perform scheduled infrastructure maintenance at our EU6.GVA location in Geneva from August 8, 2026, at 09:00 CEST through August 9, 2026, at 16:00 CEST (August 8, 07:00 UTC – August 9, 14:00 UTC). The work includes adding compute nodes and network modules and replacing faulty components in selected servers.

Dedicated server customers are not expected to experience any service interruption. A small number of VDS instances will be rebooted to complete required microcode upgrades on specific hardware.

We apologize for any inconvenience this maintenance may cause.

If you have any questions, please contact our support team through the customer portal. Any changes or updates related to this maintenance will be published on our status page and available via support channels.

Power Infrastructure Maintenance - EU1.AMS

Scheduled high-voltage installation maintenance will take place at one of the datacenters serving our EU1.AMS Twin DC location on August 24 and 25, 2026. Work will be performed each day from 07:00 to 16:00 CEST (05:00–14:00 UTC).

During the maintenance, the facility will operate using its emergency power system to maintain power redundancy. No interruption or impact to customer services is expected.

The work has been assessed as low risk and will be carried out in accordance with the facility’s established maintenance and safety procedures.

If you have any questions, please contact our support team through the customer portal. Any changes or updates related to this maintenance will be published on our status page.

Stickied Incidents

Thursday 24th February 2022

Notification of the status of UA1 and UA2 data centers.

Starting from 5:00 EET on February 24, data centers UA1 and UA2 provide services "as is", without guarantees of service availability and data safety. The provision of "on site" technical support is also not guaranteed in these locations. Our absolute priority is the safety of our colleagues and our clients - please do not plan visits to data centers.

For most virtual services, we back up user data in our data centers in other regions. For dedicated servers - we are ready to provide our customers with dedicated servers of a similar configuration in our other data centers for data migration.

Contact our support team for details.

Починаючи з 5:00 EET 24 лютого, центри обробки даних UA1 та UA2 надають послуги «як є», без гарантій доступності сервісу та безпеки даних. Надання технічної підтримки «на місці» також не гарантується в цих місцях. Нашим абсолютним пріоритетом є безпека наших колег і наших клієнтів – будь ласка, не плануйте відвідування центрів обробки даних.

Для більшості віртуальних послуг ми створюємо резервні копії даних користувачів у наших центрах обробки даних в інших регіонах. Для виділених серверів - ми готові надати нашим клієнтам виділені сервери подібної конфігурації в інших наших дата-центрах для міграції даних.

Зв’яжіться з нашою командою підтримки, щоб дізнатися більше.

Past Incidents

Thursday 6th August 2026

Power Infrastructure Maintenance - EU7.BUC, scheduled 13 hours ago

Scheduled maintenance of the main building transformer system will take place at our EU7.BUC location in Bucharest on August 6, 2026, from 07:00 to 18:00 EEST (04:00-15:00 UTC).

During the maintenance, the datacenter will be powered by backup generators. No interruption or impact to customer services is expected.

The work is required to maintain the reliability of the facility’s power infrastructure.

If you have any questions, please contact our support team through the customer portal. Any changes or updates related to this maintenance will be published on our status page.

Network Infrastructure Upgrade - EU8.MXP, scheduled 13 hours ago

We will perform scheduled network maintenance at our EU8.MXP location in Milan on August 6, 2026, from 08:30 to 17:00 CEST (06:30–15:00 UTC). During this maintenance, we will upgrade core network components with next-generation hardware.

Customers with services at EU8.MXP may experience a brief interruption in network connectivity lasting approximately 5–15 minutes during the maintenance window.

The upgrade will improve network reliability, add high-speed ports for connecting additional peering partners, and enable further expansion of our internal network capacity to 100 Gbps and beyond without requiring additional service interruptions. We apologize for any inconvenience this maintenance may cause.

If you have any questions, please contact our support team through the customer portal. Any changes or updates related to this maintenance will be published on our status page

Monday 3rd August 2026

Network and Power Maintenance - US4.ORD, scheduled 3 days ago

We will perform scheduled network and power infrastructure maintenance at our US4.ORD location in Chicago from August 3, 2026, at 09:00 CDT through August 4, 2026, at 17:00 CDT (August 3, 14:00 UTC – August 4, 22:00 UTC). The work includes upgrading our routing infrastructure with next-generation hardware and replacing damaged or insufficient-capacity power distribution components.

VDS and Dedicated Server customers should expect a brief interruption in network connectivity during the router replacement. The interruption is expected to last approximately 10 minutes, although it may take slightly longer. Some Dedicated Servers may also reboot while power connections are being transferred, as both power feeds require brief maintenance in certain racks.

The maintenance is required to improve the capacity and reliability of the network and power infrastructure.

If you have any questions, please contact our support team through the customer portal. Any changes or updates related to this maintenance will be published on our status page.

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