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IncidentFixed

VM2-US hostnode failure

Los Angeles CA · US1.LAX

One of hostnodes @ vm2-us cluster (US1.LAX) has possible hardware issue. We will move using online or offline migration VM instances to other hostnodes, it will take some time. In some cases VM will be offline during migration process. Please accept our apologies for possible service degradation. Please contact our support team for more information.

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Event history

Updates and status changes in chronological order. UTC and your local time are shown together.

  1. Published

    One of hostnodes @ vm2-us cluster (US1.LAX) has possible hardware issue. We will move using online or offline migration VM instances to other hostnodes, it will take some time. In some cases VM will be offline during migration process. Please accept our apologies for possible service degradation. Please contact our support team for more information.

  2. Update · Fixed

    Broken hardware parts identified and removed, hostnode back online. We will move from this hostnode customer's instances to avoid possible further issues.

    Exact time unavailable in the original archive