EU3.RIX Network performance degradation 23:00-23:20 GMT+2 Thursday 2nd March 2017
Since 23:20 connectivity back to normal. We still waiting incident report from datacenter' NOC about this network availability issue.
We just received additional information about incident. One of datacenter' upstream transit providers began experiencing issues with their IP transit network, when data transmitting was failed while BGP announce come well. Unfortunately, diagnosis and tests take some time.
Since 23:20 GMT+2 incident was resolved.
We apologise for any inconvenience caused.
Customers with questions or concerns are encouraged to reach out to our Technical Support Team.