Some systems are experiencing issues

Stickied Incidents

Thursday 24th February 2022

Notification of the status of UA1 and UA2 data centers.

Starting from 5:00 EET on February 24, data centers UA1 and UA2 provide services "as is", without guarantees of service availability and data safety. The provision of "on site" technical support is also not guaranteed in these locations. Our absolute priority is the safety of our colleagues and our clients - please do not plan visits to data centers.

For most virtual services, we back up user data in our data centers in other regions. For dedicated servers - we are ready to provide our customers with dedicated servers of a similar configuration in our other data centers for data migration.

Contact our support team for details.

Починаючи з 5:00 EET 24 лютого, центри обробки даних UA1 та UA2 надають послуги «як є», без гарантій доступності сервісу та безпеки даних. Надання технічної підтримки «на місці» також не гарантується в цих місцях. Нашим абсолютним пріоритетом є безпека наших колег і наших клієнтів – будь ласка, не плануйте відвідування центрів обробки даних.

Для більшості віртуальних послуг ми створюємо резервні копії даних користувачів у наших центрах обробки даних в інших регіонах. Для виділених серверів - ми готові надати нашим клієнтам виділені сервери подібної конфігурації в інших наших дата-центрах для міграції даних.

Зв’яжіться з нашою командою підтримки, щоб дізнатися більше.

Past Incidents

Tuesday 20th January 2026

Incident: UA1.IEV (Kyiv) Datacenter Unavailability

Update: UA2.IEV (Kyiv, UA) Datacenter

During this morning’s incident, some power infrastructure components were damaged. Datacenter staff are actively working on mitigation and stabilization.

As a result, there may be short periods of service unavailability while recovery actions are performed. Please also note that some servers may be rebooted due to necessary re-cabling and power infrastructure adjustments.

At this time, there is no ETA for complete mitigation of all related issues.

We will continue to monitor the situation closely and post further updates on our status page as new information becomes available.

Thank you for your understanding and patience.

Incident: UA1.IEV (Kyiv) Datacenter Unavailability

Start time:

  • 06:05 UTC
  • 07:05 CET
  • 01:05 Miami local time (EST) (Originally detected at 08:05 EET)

Due to emergency electricity cuts in the region following massive russian attacks on civilian energy infrastructure, there are widespread power outages across Kyiv and the surrounding area.

As a result, the UA (Kyiv) datacenter is currently unavailable. At this moment, the datacenter infrastructure is offline. We are awaiting further details and official updates from the datacenter staff on site.

Our team is closely monitoring the situation and is in direct contact with the facility operators. Additional information will be published here as soon as it becomes available.

Thank you for your understanding.

Update: UA2.IEV (Kyi... 5 hours ago Update: UA2.IEV (Kyi... 8 hours ago