Incident: UA1.IEV (Kyiv) Datacenter Unavailability Tuesday 20th January 2026

Update: UA2.IEV (Kyiv, UA) Datacenter

During this morning’s incident, some power infrastructure components were damaged. Datacenter staff are actively working on mitigation and stabilization.

As a result, there may be short periods of service unavailability while recovery actions are performed. Please also note that some servers may be rebooted due to necessary re-cabling and power infrastructure adjustments.

At this time, there is no ETA for complete mitigation of all related issues.

We will continue to monitor the situation closely and post further updates on our status page as new information becomes available.

Thank you for your understanding and patience.

Incident: UA1.IEV (Kyiv) Datacenter Unavailability

Start time:

Due to emergency electricity cuts in the region following massive russian attacks on civilian energy infrastructure, there are widespread power outages across Kyiv and the surrounding area.

As a result, the UA (Kyiv) datacenter is currently unavailable. At this moment, the datacenter infrastructure is offline. We are awaiting further details and official updates from the datacenter staff on site.

Our team is closely monitoring the situation and is in direct contact with the facility operators. Additional information will be published here as soon as it becomes available.

Thank you for your understanding.

Update: UA2.IEV (Kyiv, UA) Datacenter

During this morning’s incident, some power infrastructure components were damaged. Datacenter staff are actively working on mitigation and stabilization.

As a result, there may be short periods of service unavailability while recovery actions are performed. Please also note that some servers may be rebooted due to necessary re-cabling and power infrastructure adjustments.

At this time, there is no ETA for complete mitigation of all related issues.

We will continue to monitor the situation closely and post further updates on our status page as new information becomes available.

Thank you for your understanding and patience.

Posted 1 month ago

Update: UA2.IEV (Kyiv, UA) Datacenter

Update time:

  • 08:30 UTC
  • 09:30 CET
  • 03:30 Miami local time (EST) (Originally at 10:30 EET)

Connectivity has been restored. All services are currently active.

According to the datacenter personnel report, the outage was caused by an unexpected delay of the ATS switch during transition from the main power grid to DGU (diesel generator units). During the incident investigation, the ATS was switched to manual mode and power was successfully transferred to DGU.

Due to this delay, battery capacity was fully consumed, which resulted in both A and B power feeds being unavailable for approximately 30 minutes.

We would like to remind our customers that services in UA2.IEV are currently provided on an as-is basis, without guarantees of availability or data integrity. Given the ongoing military situation, we can guarantee only that our team and the datacenter staff are doing everything possible and reasonable to maintain service availability under these conditions.

Further updates will be posted here if needed. Thank you for your understanding.

Posted 1 month ago