Maintenance Update - Portal Online
The scheduled maintenance is almost completed and the customer self-service portal is now online.
All interfaces to internal processing modules and external systems are currently under extended checks by our staff, but the portal is usable and core functions are available.
One issue is currently known: the NOWPayments payment system is temporarily unavailable. Our team is investigating this and we expect it to be restored within the next few hours.
In the meantime, please use an alternative payment method or simply wait a little while.
Thank you for your patience and understanding.
Scheduled Maintenance - Customer Self-Service Portal
During this weekend, we have scheduled an upgrade and maintenance window for our customer self-service portal.
Maintenance window:
During this period, you may experience delays with service activations and limited availability of some portal features, including access to ticket history and related functions.
As part of this maintenance, we will also migrate the self-service portal to a newer environment. This migration will include a short downtime of up to 4 hours, during which ordering new services will be temporarily unavailable.
Existing services will continue to operate normally.
Thank you for your understanding and patience while we improve our platform.