We are committed to providing you with the best experience possible, which includes maintaining and upgrading our systems to enhance functionality and security. Please be aware of an upcoming scheduled maintenance for our customer portal.
We are excited to announce an upcoming upgrade to our EU4.PRG datacenter located in Prague, Czech Republic. This maintenance is part of our commitment to continuously improve and ensure the highest quality of service for our customers.
Maintenance Details
Scheduled Dates: April 28-29, 2024 Expected Downtime: Up to 30 minutes
During this period, we will be undertaking significant upgrades to enhance our infrastructure. All existing servers will be relocated to a newly designed server room equipped with advanced network hardware and updated power distribution systems. This move is aimed at boosting performance, improving reliability, and enhancing the overall security of our data center.
What to Expect
While we aim to minimize disruptions, some downtime of up to 30 minutes should be expected. This downtime is necessary to ensure a smooth transition and secure installation of all equipment in the new server room. We appreciate your understanding and patience during this brief interruption.
Should you have any concerns or require assistance during this time, please feel free to reach out to our support team, who will be more than happy to help. We thank you for your understanding and cooperation as we perform these necessary upgrades. These enhancements will provide a solid foundation for our services and ensure that we continue to deliver the exceptional performance and reliability you expect from us.